In recent years I have started to use Simon for our home IT/PC home needs. He has great knowledge and is able to put it insimple language for us non-tekkies. Rates are reasonable and turns up.

You know that sinking feeling that you get when your computer starts to play up? I had this happen twice with me. Once for a recurring fault on a new computer and the entire OS of Windows 11 completely failed, plus, the incremental backup was also corrupted; and then a few months later when the hardware developed a fault. On the first occasion Simon and OwlTech came to the rescue. Within two days I had the computer back, a brand new OS installed, and it was working fine. I do not store data on my local C:/ drive, and therefore all I had to do was install the software, and I was back up and running. On the second occasion, unusually the RAM developed a fault. I ran some checkers and it was showing a huge number of errors. I rang Simon. He ran some checks. He then rang me a day later and said that it was definitely the RAM. I asked him if he can order some more. He advised me that it might be cheaper if I order it direct, from the manufacturer, and get this delivered to him. This I did, and someone was in to sign for the RAM the next day. Simon fitted the new chips, ran the tests, and bang, I collected the machine that evening. I cannot recommend OwlTech and Simon highly enough. He goes above and beyond the line of duty, and the speed of response (though I understand that he will not always be able to respond as quickly), is second to one. For the SME and micro-business, that does not want the hassle of dealing with a large IT support firm, OwlTech are about the best that have come across. I highly recommend Simon and OwlTech to you for professionalism, speed of service, knowledge and simply getting the job done.

Simon gave my son's gaming PC an upgrade, installing a new CPU, Motherboard and RAM finishing off with a replacement graphics card..... He is a superstar and I would highly recommend him to anyone that needed IT support - 5 stars! *****

Amazing service! They rescued my pc after a certain computer store in Desbrough installed a used HD with less capacity, which then started to fail! personally think that they did the impossible by cloning my failing HD to SSD, so now there is no need to re install my software and documents! Only took two days and I must say that they were super professional too.

Excellent customer service, responded promptly and resolved issue with a high level of professional competence.Would highly recommend.

Owl Technical Services helped me with a really urgent job - really helpful service, explained everything clearly and did the work swiftly and efficiently. I would definitely recommend! Thank you! 🙂

After my son dropped my HP Spectre laptop I found myself in PC World as it was not charging. I was faced with a minimum 2 weeks without my laptop. I phoned Simon at Owl Tech in desperation. 3 hours later after he had checked all the components and reassembled the laptop it was handed back to me fixed. This saved me at least two weeks in time and even saved me money over the basic fee for a check up and data back up charged by PC World. No criticism of the service offered by PC World but definitely a huge recommendation for Owl Tech!

Simon was recommended to me on Facebook when I asked for someone to help with my laptop, and was well worthy of the recommendation! Within 24 hours he had taken my call and taken the laptop in for repairs. He was extremely helpful, friendly, and kept me up to date throughout, managing to resolve all issues. Highly recommend him!

I would recommend Simon to anyone with pc issues. He was approachable, helpful, explained things clearly and went out of his way to find a solution to the problem. I was very satisfied with the service and would be more than happy to return should my pc give me reason to! Thank you ☺️